Hotel a Illinois sudorientale

“I booked 2 rooms. Our friends room was so dirty they tried cleaning it themselves but when they pulled back the covers and discovered the bed was full of hair, they checked out and went to another hotel. Our room the bed had an odor and I found several hairs in the bathroom and on the towels. The bathroom floor was dirty and the whole hotel needed painted and updated. Do not recommend”

“The hotel was fabulous!”

“Brand new property very clean extremely helpful front desk staff. My only knock was a lot of housekeeping staff smoked outside property and the smell carried with them into hotel.”

“The place was fantastic and just what I was looking for. The room was excellent, clean, comfortable. The host was great! Breakfast was delicious! ”

“Stayed here a week and room was only cleaned once.”

“The manager Kerrie was wonderful! We had a couple issues that she did try to fix and even though she wasn’t able to, she did what she could. This is a wonderful place to stay, the staff was super friendly and we will stay again.”

“The sink wouldn't drain. The toilet didn't always flush. The bathtub was stained. The ice machine didn't work. There wasn't always someone at the front desk. But the air conditioner was good and cold.”

“Overall it's good clean and staff is very helpful”

“The property is a 1 star at best. The hallway leading to our room smelled like spilled bear and bad dreams. Don't stay here”

“Great location, nice-dog friendly hotel. This is right off the freeway, has many places to eat nearby. We highly recommend trying The Firefly grill one block away Everyone on staff was very nice.”

“Clean room bed we comfortable. Staff very friendly and helpful.”

“My room was very clean. The staff was very quick at answering my questions. Parking was great. The heat and air conditioner worked great when I needed to use them. I really enjoyed my stay in Shelbyville.”

“Front desk attendant was fantastic.”

“Bueno”

“Staff was wonderful and helpful and you can tell they are trying. Unfortunately 1st night room must have been a former smoking room bc it was such a strong smell. We were thankful to be moved to a true non-smoking room. Breakfast well definitely nothing to write home about. No amenities. It worked for a track meet since everything else was sold out closer to Charleston, but definitely wouldn't stay there again.”

“Bathroom dirty and poorly maintained”

“Was very disappointed that I had to come to the front desk every night and ask for my door key to be activated. Also was very upset that we were made aware of the pool being closed down. Was extremely upsetting to walk by the front desk from the 4th floor in all our swimwear and nobody say anything.”

“We stayed 2 nights. The room was great. Clean, quiet and comfortable. The staff was very friendly and professional. Kerrie B went above and beyond to help with a couple small issues. We could not use the pool, closed for cleaning. The breakfast was good at the restaurant. We couldn’t try dinner as it was Sunday so only limited bar food. We will definitely stay again.”